Updating post from Reddit.

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TENANT
Posted by Pear_Cloud 3 weeks ago
End of Tenancy Cleaning and Inventory Query

I’m about to leave a tenancy after a year and just wondering where I stand on a couple of things.

  • ⁠The letting agent is requesting that we conduct a professional “end of tenancy clean” and that a domestic clean is in sufficient. They’ve quoted over £300 for their cleaning company to do this or said we can source our own but have to provide an invoice and they might still decide to use their own company, in which case we would be charged again.
  • This seems like a reach to me - I’ve always cleaned properties I’m leaving myself and it’s never been an issue. Also the landlord is selling up, which is why we’ve found a new place and given notice in the first place - so it’s not as if he’s gonna get new tenants. My previous landlord in the same situation told us to not even bother hoovering cos he was gonna do a bunch of DIY anyway!

    Can they actually require this?

  • We never got an inventory when we moved in - there was a a few bits of damage to carpets / marks on walls etc when we moved in and a bunch of personal stuff that wasn’t ours that we just shoved into the attic storage space. I had some photos but my phone died for good earlier this year and, typically, I handy backed them up.
  • Are we gonna get screwed over come deposit deductions time?

    Thanks for any input/advice/experience

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    Posted by Ok_Entry_337 3 weeks ago

    With no inventory, the agent or their landlord client can’t possibly dispute the level of cleaning at the end of the tenancy. If they try, go straight to TDS.

    Demanding ‘professional’ cleaning is an unfair practice. A normal domestic clean should be perfectly adequate.

    £300? They either own the cleaning company or they’re taking a cut. Just say: no thanks.

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    Posted by meemawuk 3 weeks ago

    Because you didn’t get an inventory doesn’t mean one wasn’t done. I have photographs of the insides of the freezer drawers from my letting agents inventory. And I did pay £300 for a professional clean between tenants because no one wants to live in the previous persons mess.

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    Posted by AussieHxC 3 weeks ago

    > And I did pay £300 for a professional clean

    Because you got taken to the cleaners

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    Posted by Large-Butterfly4262 3 weeks ago

    If the inventory is not agreed by both parties, it carries less weight.

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    Posted by Rozitron 3 weeks ago

    They can ask, but you can do it yourself. You can request a copy of the inventory so that you can check the place is as stated. Any disputes will be settled by whichever deposit company used.

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    Posted by Main_Bend459 3 weeks ago

    You'd get better answers on the tenentsuk sub.

    It's illegal to require you to get a professional clean. It just needs to be returned to the same condition as you found it as per the photos you took when you moved in minus fair wear and tear. If it was professionally cleaned well (I've seen some shockingly bad 'professional cleans' before, especially by the cleaners the lettings agents use) before you moved in then a standard domestic clean may not be sufficient but tbh it isnt hard to clean to a professional standard if you are willing to put in the work. Its just things like cleaning bits you wouldn't normally think of like curtain poles, skirting etc also using ovenpride on the oven and bleach soaked clothes for black mold round the bath sealant if you need to go that far. Even if you don't go that far and just keep it as a domestic standard and assuming it was professionally cleaned before you moved in if they try charging for a professional clean via tds challenge it. They may get a very small percentage of the money. Like £30.

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    Posted by kingscliff4 3 weeks ago

    As a landlord I would advise you to use the agent’s cleaners and yes £300 is not excessive, if you think this is expensive it costs around £90 just to clean an oven. I’ve forgotten how many times tenants have employed so called cleaners only for the agent to go in and find its not good enough and the tenant then has to pay again.

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    Posted by badger6789 3 weeks ago

    Fuck off. There is no legal requirement to do this and no doubt the agency will be taking a cut for using "their" cleaners.

    Since there was no inventory done then they can't prove what condition the property was in at the start and so they won't even have to clean the flat at all.

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    Posted by Quirky_Analyst_9385 3 weeks ago

    I love the encouragement for people to live in squalor and trash places.

    Also the wild assumption of people taking cuts.

    You live in some bizarre fantasy land.

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    Posted by AussieHxC 3 weeks ago

    > Also the wild assumption of people taking cuts.

    It's a well known practice by letting agents. It's why their trades etc are usually significantly more expensive than getting your own quotes.

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